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Access to wholesale inspector

When I bought the 5000 dollar package on July 2nd ,Chris informed me that I would have access to a software that would give me all the calculations for the list of products that a supplier's files held, obviously referring to wholesale inspector, but now that I look into it, I find that I have no access to it whatsoever. Please advise on what I can do to gain access, or on how I can contact administration so that they can help me understand what is going on. 

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