UPDATED ON DECEMBER 20th, 2020
NOTICE: We ceased accepting deliveries from suppliers for third party prep services. We have moved our Wixom warehouse and shipments sent to Wixom are going to be refused and returned to sender. Please do NOT send anything to the old Wixom warehouse address.
The only members that we will perform prep services for are the members who are in the Wholesale Buying Club 2.0 (WBC 2.0) program, either during a trial period, or a current subscription. Any program after WBC 2.0 requires you to establish your own account with a 3PL company. There is training in WBC 3.0 for that purpose.
Also, as a WBC 2.0 member you have access to our Wholesale Supplier Database and the training we've provided to arrange wholesale product accounts directly with suppliers. We also provide training and a list of other 3PL companies that work with Amazon sellers. Understand that MOST other 3PL companies will likely be charging lower fees than we need to charge. In 2021 we wish to focus on extensive training, and showing our members how to take advantage of buying opportunities that only exist with a direct supplier relationship and will therefore, be phasing out of the 3PL services portion of our training as members transition to their own accounts with other 3PL companies.
If we are performing prep services for you, please understand that any orders that are processed to ship to an FBA account where prior approval to sell that item has not been approved (no listing is able to be created), a $50 penalty must be enforced.
Unfortunately this also means that we cannot hold products awaiting approval and we will request a shipping address to send the product to if the situation arises.
Each product entering our warehouse has a base inspection/prepping fee of $2.50 which includes the sorting and receiving of your shipment, the application of 1 FNSKU sticker and a visual inspection of the product box. Every additional action required will incur additional fees which are listed below. This $2.50 per product fee stands whether or not your products will need FNSKUs or not.
$3.00 for each outbound box shipped and labelled with your Amazon prepaid shipping label
$0.15 per additional action. An action would be defined as bagging an item, sealing a polybag, taping an item closed, applying a label such as suffocation or “do not separate”, etc.
$25 fee if your shipment must be re-packed due to a shipment change from you
$25 per listing to convert from FBM to FBA when creating shipping plan. Please make sure any product you've ordered from WBC 2.0 is added into your Seller Central account as an FBA listing, or that you've converted an FBM listing to FBA to avoid this fee.
$50 per listing created (It is 100% expected that every item sent to our warehouse has listing created prior to being shipped to us. If we run across a situation where a product is not listed, we will create the listing for you in order to process your products in a timely manner, and you will be charged this fee.)
Any box arriving to our warehouse that only requires a visual inspection of outer shipping box and the placement of a pre-paid Amazon shipping label will be categorized as forwarding only.
1-10 boxes: $10 each
11-49 boxes: $8 each
50+ boxes: $6 each
We are currently NOT accepting Amazon returns which need product inspection due to customer returns.
We do not provide any photography services for ungating, etc. If there is a damage issue, we will take photos for you for a $25 charge. If you need ungating services, please visit https://ungating.ExpertUniversity.com for more details.
Cost of Goods Supplied by Us
$0.30 per polybag
$2.47 per box if we need to use a new box for outbound shipping
Visual Inspection and FNSKU labeling which is covered by our base fee
Cost per item: $2.50
To create a 3 item bundle:
Placing 3 items in polybag
Applying FNSKU and visual inspection (included in base item price, $2.50/item)
Applying “This is a Set - Do not Separate” label ($.15)
Applying suffocation label ($.15)
Sealing polybag ($.15)
Polybag cost of $.30
Cost per this example bundle: $8.25 plus any other boxing/shipping label prep fees
We are a receiving/shipping operation. We are not a storage facility. The time your products are in our warehouse while we are prepping will not result in any sort of storage fee.
However, if your products cannot be shipped out of our warehouse due to any other reason outside of our control, we will need to charge a storage fee of $25 per week, per product (not unit, per product). This storage fee will automatically be added to your final invoice if the product is in our warehouse due to delayed processing caused by being unable to create a listing, generate fnsku labels, shipping labels, resolve ungating issues, listing restrictions, etc.
We have switched to a new invoicing system that will automatically charge your card on file when the invoice is created. Therefore, you will not have to worry about making arrangements on your own to make payment.
If your credit card declined, is expired, or we don't have one on file, we can provide you a link to manage the credit card on file if you don't already have it. Just let us know.
If your invoice goes more than 7 days unpaid, we will be adding on a $25 late payment fee. Our preference is that you would pay the invoice on your own once you initially receive it, as it's expensive for us to have our bookkeeper collect payment on your behalf.
We are implementing a $50 minimum prep order charge for every order. This will apply to any orders which are processed on or after January 1, 2021.
If your total bill is below $50, an additional fee will be added to bring your order total to our minimum order requirement. Please note: We do attempt to combine any pending orders which have been received to avoid additional expense to yourself.